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METHOD OF PAYMENT
Travel agency Portal provides to make the payment on three ways:
1. PAYMENT TO COMPANY'S GIRO ACCOUNT
Guests from Croatia may send payment to Travel agency Portal with the transaction performed.
The information needed for the bank transfer:
| Payer | First and last name and full address of the reservation holder |
| Recipient | Henok d.o.o.; Bana Jelačića 78, 21224 Slatine |
| Bank | Erste&Steiermarkische bank d.d.; Jadranski trg 3a; 51000 Rijeka, Croatia |
| Giro account | |
| Payment purpose | Service for the received (code of acc. unit) and number of calculation |
| Amount | Based on the received calculation |
| Reference number | Code of the reservation accommodation |
2. PAYMENT FROM ABROAD TO THE FOREIGN CURRENCY ACCOUNT OF THE COMPANY
The value of your reservation you pay by bank transfer on our account.
The information needed for the bank transfer:
| Payer | First and last name and full address of the reservation holder |
| Recipient | Henok d.o.o.; Bana Jelačića 78, 21224 Slatine |
| Bank | Erste&Steiermarkische bank d.d.; Jadranski trg 3a; 51000 Rijeka, Croatia |
| SWIFT | ESBCHR22 |
| IBAN | HR2524020061100481553 |
| Foreign Currency account | 7001-03812421 |
| Payment purpose | Service for the received (code of acc. unit) and number of calculation |
| Amount | Based on the received calculation |
| Reference number | Code of the reservation accommodation |
* Note: Guest is obligated to pay for all bank transaction costs
3. BY CREDIT CARD: VISA, EUROCARD / MASTERCARD
You can make payment with Visa and Eurocard / Mastercard credit cards. You are obligated to fill out Credit Card form which you will receive with proforma Invoice. The Credit Card form needs to be sent to our office via fax : +385 21 885 868. After we have received the Credit Card form your credit card will be charged for amount stated in the form.
The paid amount is calculated from € to Kn on the date of the payment by mean rate of HNB bank.
4. PAYMENT BY CASH
Guests may pay by cash directly in the Travel agency Portal.
PAYMENT DINAMIC
By General travel conditions of Travel agency Portal, reservation payment is possible on two ways:
1 . Upon booking confirmation the guest undertakes to pay 30% of the agreed price within 24 hours (Saturdays, Sundays and holidays excluded) in order for the booking to become valid. The remaining 70% of the total price of the arrangement shall be paid by the guest on arrival in the Travel agency Portal or direct to owner of accommodation unit.
2. Should the arrival of the guest be within 1 - 21 days, it is necessary to pay the entire amount within 24 hours in order for the reservation to be confirmed.
AFTER PAYMENT
After payment of deposit you will receive Voucher wich contains the following data:
* Name, address and phone number of the owner
* Address of the accommodation object (apartment, hotel...)
* Number of persons / name of all guests using the services stated in the reservation
* Description of the paid service, period/date of using the service
* Note of the sojourn tax
* Notes of payment of the remaining balance if exists.
